Riding The Bus

Transpo is committed to providing safe, reliable, courteous, accessible and user-friendly service to its customers. To ensure equality and fairness, Transpo is committeed to making reasonable modifications to its policies, practices and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities. Requests for modifications can be made by calling 574.232.9901 or emailing [email protected].

Boarding Information

  • Select the route to your destination and arrive at the bus stop at least five minutes before your bus is scheduled to depart.
  • Each bus displays the name and number of the route above the windshield and next to the front door. Make sure you are boarding the correct bus as several buses may travel along the same route.
  • Please have exact fare ready to deposit in the fare box or have your day, two-week or 31-day bus pass ready. Click HERE for information on purchasing bus passes.
  • When you are about a block away from your destination, signal the driver by pulling the cord above or between the windows.

Wheelchair Access

All Transpo buses are wheelchair accessible, in accordance with ADA guidelines and regulations. Mobility devices must be properly secured to ensure the safety of all Transpo passengers. All Transpo operators are trained in mobility device securement and will assist passengers during the boarding process.

Strollers

The following guidelines have been put in place to protect the safety of children and other passengers on the bus.

Folding the stroller not only makes it easier for other customers to get on and off the bus, but it makes the ride safer for the adult customer and child. A child in a stroller runs the risk of being injured as a result of sudden bus movements.

Please remove the child from the stroller and fold the stroller prior to boarding the bus.

The folded stroller should be stored under or between the seats and out of the way. Strollers may not block the aisle or doors at any time.

The child must be held in the lap of the adult customer or in the seat alongside the adult for the duration of the ride. The care and control of the child is the responsibility of the adult passenger.

Operators are unable to assist with the boarding, folding and storing of strollers.

Rules of the Road

For the safety and comfort of all passengers on Transpo, please observe the following rider guidelines:

  • Passengers are prohibited from standing in front of the white line and may not distract the driver.
  • Smoking is prohibited on all Transpo buses and properties, including transfer centers and administrative offices.
  • Eating and drinking on board is prohibited. To avoid spills and litter, please keep any food and liquids carried on board unopened.
  • Please be courteous and give up your seat to an elderly or disabled rider. The side-facing seats at the front of the bus are reserved for these individuals.
  • Music requires the use the headphones.
  • Certified service animals and small animals in enclosed cages are allowed on Transpo buses.
  • Riders must be able to carry on all bags / items in one trip without assistance from drivers (see above stroller guidelines). All carts (rolling, grocery, etc.) are permitted, but may not block the aisle and doorways. 
  • The use of profanity is prohibited on board Transpo vehicles.
  • Firearms and weapons are not permitted on board Transpo vehicles.
  • Please be courteous and respectful of Transpo passengers and employees.
  • Unsafe behaviors or activities will not be tolerated. The safety of all passengers and employees is a priority. Please report any unsafe behavior to the operator.

Passengers exhibiting any unsafe or violent behavior, may be asked to leave the bus.

Explore our LEED Platinum Facility

RIDER ALERT - Due to a staffing shortage, the following routes will not run on

Wednesday, August 17:  (updated 4:30 pm)

 

#5 - 4:20 pm
#9 - 5:50 am, 6:20 am, 7:20 am, 11:20 am, 12:20 pm, 2;20 pm, 3:50 pm, 5:20 pm
#10 - 5:27 am (Inbound); 6:40 am, 8:10 am, 10:40 am, 11:40 am, 12:10 pm, 1:10 pm, 3:10 pm, 6:10 pm
#11 - 9:50 am, 12:20 pm, 12:50 pm, 2:20 pm
#12 - 11:10 am
#14 - 1:40 pm, 3:40 pm
#15A - 6:45 am (Outbound only from MTC to UP Mall), 1:45 pm, 2:45 pm, 3:45 pm
#15B - 5:15 pm, 6:15 pm, 7:15 pm, 8:15 pm

 

Thursday, August 18:

#8 - 6:20 am

#9 - 5:50 am

#10 - 6:40 am

 

There may be additional trips added throughout the day. We are working to fill these trips and any changes will be updated on this post. You can also call our Info Line at 574-233-2131.

We appreciate your patience and apologize for the inconvenience.

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Routes and Schedules